Legal

Refund and Cancellation Policy

How changes, cancellations and refunds are handled for bookings arranged through BIN SAFDAR Travel & Tours.

DRAFT - for client legal review

This is a first draft prepared for the client’s legal review. It has not been reviewed by a lawyer and must be confirmed before launch.

Last updated: [DATE PLACEHOLDER - CONFIRM WITH CLIENT]

Before a booking is confirmed

Sending a request or receiving a quote does not commit you to anything. No payment is taken on this website.

Supplier rules apply

Most travel services are provided by airlines, hotels, transport operators, visa providers and insurers. Their own change, cancellation and refund rules apply, and we will explain the rules for your booking before you confirm it.

Flights

[PLACEHOLDER – CONFIRM WITH CLIENT]: how changes and cancellations work for flight bookings, including airline penalties and any agency service charge.

Umrah packages

[PLACEHOLDER – CONFIRM WITH CLIENT]: cancellation terms for Umrah packages, including deposits, visa fees and hotel conditions.

Tours and hotels

[PLACEHOLDER – CONFIRM WITH CLIENT]: cancellation terms for tours and hotel bookings.

Visa services

[PLACEHOLDER – CONFIRM WITH CLIENT]: whether visa and service fees are refundable. Embassy and visa centre fees are usually not refundable, including when a visa is refused.

Travel insurance

[PLACEHOLDER – CONFIRM WITH CLIENT]: the insurer’s cancellation and refund rules.

How to request a change or cancellation

Contact us as soon as possible with your booking reference. Requests are handled during working hours, 10:00 AM – 9:00 PM PKT, [Days PLACEHOLDER – CONFIRM WITH CLIENT].

Refund timing and method

[PLACEHOLDER – CONFIRM WITH CLIENT]: how refunds are paid and how long they take, including supplier processing times.

Contact us

BIN SAFDAR Travel & Tours
Main Boulevard Walton, Lahore [postcode PLACEHOLDER – CONFIRM WITH CLIENT]
Phone / WhatsApp: 0300 4535060
Email: binsafdar78@gmail.com