Legal
Privacy Policy
DRAFT - for client legal review
Last updated: [DATE PLACEHOLDER - CONFIRM WITH CLIENT]
On this page
Who we are
This website is operated by BIN SAFDAR Travel & Tours, a travel agency based in Lahore, Pakistan. In this policy, “we” and “us” mean BIN SAFDAR Travel & Tours.
Information we collect
When you use an inquiry form on this website, we collect the details you enter, which may include:
- your name, mobile / WhatsApp number and, if you provide it, your email address;
- trip details such as departure city, destination, dates, number of travellers, hotel or package preferences, visa or insurance needs;
- any notes or messages you add, and your preferred contact method;
- a reference number for your request, and the date, time and page the form was sent from.
We do not ask for passport numbers, payment card details or other identity documents through this website.
How we use your information
We use your information to reply to your request, prepare travel options and quotes, contact you by your preferred method, and keep a record of your inquiry. We do not sell your information.
WhatsApp and phone contact
If you contact us on WhatsApp or ask us to reply by WhatsApp, your messages are handled through WhatsApp, which is operated by a third party under its own terms and privacy policy. The WhatsApp button on our thank-you page only includes your request reference and a short trip summary. It does not include your name, phone number or email.
Sharing with travel suppliers
If you decide to go ahead with a booking, we may need to share relevant details with airlines, hotels, transport providers, visa processing providers or insurers so they can provide the service. We share only what is needed for that purpose. [PLACEHOLDER – CONFIRM WITH CLIENT]
Cookies and analytics
This website uses cookies that are needed for it to work. [PLACEHOLDER – CONFIRM WITH CLIENT]: details of any analytics or measurement tools (for example Google Analytics), what they collect, and how visitors can opt out, to be added before launch.
How long we keep information
We keep inquiry records for [PLACEHOLDER – CONFIRM WITH CLIENT] and then delete them, unless we need to keep them longer for a booking you made or to meet a legal requirement.
How we protect information
Form submissions are stored in the website’s administration area, which is only accessible to authorised staff, and are sent to our business email inbox. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We will respond within [PLACEHOLDER – CONFIRM WITH CLIENT].
Children
Our inquiry forms are intended for adults. If you are travelling with children, please include only the details needed for the request, such as their number and ages.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.
Contact us
BIN SAFDAR Travel & Tours
Main Boulevard Walton, Lahore [postcode PLACEHOLDER – CONFIRM WITH CLIENT]
Phone / WhatsApp: 0300 4535060
Email: binsafdar78@gmail.com